Human Rights Process

When an employee files a human rights complaint, the process, although relatively straightforward, can be overwhelming and time-consuming for someone not well versed in human rights law. We can provide guidance and/or representation to you or your organization during this process.


In Alberta, you are protected from discrimination on the following grounds:

Race Physical disability Source of income Religious beliefs Marital status
Colour Sexual orientation Mental disability Family status Gender expression
Age Gender Ancestry Gender identity Place of Origin

To seek a remedy for a violation of your human rights, you must file a complaint with the Human Rights Commission within one year of the discriminatory event. Filing a complaint is a straightforward process. You must complete a form provided by the Alberta Human Rights Commission, which will set out your story as to what occurred. Once the respondent is notified of your complaint, it will have 30 days to file a response (subject to any extensions of time).


In most cases, once the complaint and response are filed, a Conciliation Officer will be assigned to your file, and will attempt to facilitate a mutually acceptable resolution. This step does not examine the actions of the parties or determine right and wrong. It is designed to explore possibilities for early settlement. If successful, the complaint is resolved and the process has come to an end. Conciliation generally occurs within 18 months of the complaint being filed, although that can vary greatly.


If conciliation does not resolve the complaint, an investigation will be conducted by the Alberta Human Rights Commission. Investigations usually begin within 6 to 24 months of the conciliation. An Investigation Officer will review all records provided by the parties and will conduct interviews, often by telephone, with relevant witnesses. An investigation report will then be provided to the parties and to the Director of the Commission with a recommendation to either dismiss the complaint or allow it to proceed to a hearing. If the parties do not resolve the matter at this step, the Director will determine whether or not the issue should be heard by a Tribunal.


Hearings usually occur within 6-24 months of the conclusion of the investigation and are held before a panel of Tribunal members. Each party will have an opportunity to tell their story, present their evidence, and ask questions of the other side.


You may choose to have legal counsel assist you with your complaint, but it is usually not required.


If you are a defendant, legal counsel can be valuable for preparing your response, ensuring a fair investigation is conducted, representing you before a hearing, and advising as to reasonable settlement options throughout the process.


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